Skip to main content
View
project
Check-in screen
Select Room screen
Single reservation screen

The Ultimate Property Management App

Be always were to from of volunteers range times to mild, casting opposite he its nor attribute how solitary saw more on his not

Project Snapshot

Built from scratch at Hotelogix.

A look at the scope, team, and contributions that shaped Pocket PMS from the ground up.

Role
Founding Product Designer
Timeline
4 Months
Team
PM · 4 Engineers · QA
Contribution
Product Strategy · UX · UI · Design System · Developer Handoff

About the product

The Foundation

Before diving into the design process, here's what Pocket PMS is, why it was built, and the impact it aims to create.

What is Pocket PMS?

Pocket PMS is a mobile-first Property Management System designed from the ground up to help hotel teams manage daily operations on the move. As a companion to the Hotelogix desktop platform, it brings reservations, guest information, and room operations into a fast, intuitive mobile experience.

Mobile-first companion to Hotelogix PMS
Manage reservations and guest operations anywhere
Designed for speed, simplicity, and reliability

Who does it serve?

Pocket PMS is built for the people who keep hotels running every day. From front desk executives and housekeeping teams to duty managers and hotel owners, the app provides role-specific tools that simplify daily operations and improve collaboration.

Front Desk Executives
Housekeeping & Operations Teams
Duty Managers and Hotel Owners

Why was it built?

Hotel staff spend most of their time away from the front desk, yet critical operations remained tied to desktop systems. Pocket PMS was built to eliminate these operational bottlenecks, enabling staff to complete tasks in real time without interrupting their workflow.

Reduce dependency on desktop systems
Enable faster, on-the-go hotel operations
Improve efficiency across departments

Business Goal

The objective of Pocket PMS was to extend the Hotelogix ecosystem beyond desktop and create a seamless mobile experience for hotel operations. By improving accessibility and productivity, the product helps hotels operate more efficiently while laying the foundation for future mobile capabilities.

Extend the Hotelogix product ecosystem
Increase operational efficiency and staff productivity
Build a scalable foundation for future mobile features

The Opportunity

There's a better way to run hotels.

Hotel teams move all day long — but their tools don't. Outdated systems create friction, delays and missed opportunities.

Staff tied to the desk

Front desk teams return to desktop systems for every small update or check-in action.

$1,235Entertainment

Slow check-in flow

Manual workflows and paper-based processes delay the guest experience at every step.

Disconnected departments

Housekeeping and front desk don't always communicate updates in real time.

Front DeskOnline!No syncHousekeepingOffline

No on-the-go visibility

Managers can't see room status or occupancy while moving across the property.

Fragile legacy systems

Existing PMS tools aren't built for mobile use or unreliable network conditions.

58
9:41●●●

My Approach

Designing for speed, not screens.

Rather than shrinking a desktop POS onto a phone, I redesigned the experience around how restaurant staff actually work—constantly moving between tables, taking orders, and making quick decisions during peak service hours.

Every interaction was designed around the tasks that happen hundreds of times during a shift.

Prioritized for speed

Only the actions users needed in the moment were surfaced, helping them complete tasks without navigating through unnecessary screens.

Clear at a glance

A strong visual hierarchy made reservations, orders, and table status instantly scannable, reducing cognitive load during busy hours.

One-handed by design

Navigation, touch targets, and key actions were optimized for comfortable single-hand use while staff moved around the restaurant floor.

Reduced interaction cost

High-frequency workflows were simplified by removing unnecessary steps and keeping primary actions consistently within thumb's reach.

Core Experience

One platform. Every operation.

Pocket PMS unifies guest experience, daily operations and business intelligence into a single mobile platform built for hotel teams.

Single Reservations
Create, modify and manage individual bookings.
Group Reservations
Handle group bookings, allocations and bulk actions.
Consolidated Accounts
Manage guest folios, split bills and group settlements.
Accounts
Access payments, invoices and financial records anytime.
Housekeeping
Update room status, assign tasks and stay in sync.
POS 2.0
Power restaurant operations and guest billing on the go.
Management Dashboard
Monitor occupancy, revenue and daily performance.
Night Audit
Simplify end-of-day processes and ensure accuracy.

Design System

Building Better Interfaces With Design Systems

A scalable mobile design language built from scratch. Components, colors, typography, states, and patterns designed for consistency across all modules of Pocket PMS.

01Color System
Primary
#1E3A8A
#3B5FBA
#6B8FE0
#A5BFFF
#D4E0FF
Semantic
Success
Warning
Error
Info
Neutral
Neutral Scale
Select Room screen
02Typography — Manrope
Aa
Manrope
Heading 1
20px / 28px
Semibold
Heading 2
16px / 24px
Semibold
Heading 3
13px / 20px
Medium
Body
11px / 18px
Regular
03Spacing & Layout
Spacing Scale
4
4px
8
8px
12
12px
16
16px
24
24px
32
32px
48
48px
64
64px

07. Challenges

Simplifying desktop workflows.

Reducing complex operational tasks into intuitive mobile interactions without losing functionality.

BEFORE

Desktop experience

Multiple screens. More clicks.
Steep learning curve.

📋
4–6 screens to switch between
🖱️
8–12 clicks on average
🧠
High cognitive load and data density
📊
Powerful, but overwhelming. Designed for the front desk, not for the floor.
AFTER

Mobile experience

Fewer taps. Clear flow.
Built for how staff actually work.

3–4 taps to complete a task
📱
1 focused screen at a time
🎯
Faster & easier to learn and use
Intuitive, focused and mobile-first. Designed for speed, clarity and movement.

The goal

Make complex operations effortless on mobile—so staff can focus on guests, not the system.

30%
fewer steps
40%
faster task completion
Higher
adoption & satisfaction

Outcome

Designed for movement.
Built for operations.

Pocket PMS transformed complex hotel workflows into a unified mobile experience for every team on the property.

Reservations screen
Dashboard screen
Housekeeping screen
POS screen
9+
Modules
Covering every critical hotel operation
Mobile-first
Designed for the way staff work on the move
Built from scratch
Thoughtfully designed from the ground up
Scalable System
A strong foundation for future growth
Operational Ecosystem
Connecting front office, housekeeping & management
Reservations  •Group Bookings  •Housekeeping  •Accounts  •POS  •Management Dashboard  •Night Audit  •Consolidated Accounts  •Reservations  •Group Bookings  •Housekeeping  •Accounts  •POS  •Management Dashboard  •Night Audit  •Consolidated Accounts  •

More work

Other case studies

View all →

Get Started

Unlock Property Management Freedom

9:41●●●
Analytics
9:41●●●
Dashboard
9:41●●●
Reports